• 307.734.0242
  • 555 East Broadway, Suite 216, Jackson WY

What do we do in the case of an after-hours emergency?

In a true, life-threatening emergency, please call 911 immediately.  For urgent medical issues that cannot wait until regular office hours, please call the St. John’s Medical Center operator at 307.733.3636 to be connected to our after-hours nurse line.  The Children’s Hospital of Colorado and its experienced pediatric nurses are available nights and weekends to answer your urgent questions.  Cowboy Kids Pediatrics and two other pediatric practices in Jackson also provide an on-call physician for emergencies and issues that cannot be resolved by the after-hours nurse line.

Can I walk-in and have my child seen in your office?

We do not routinely accept walk-in patients, but our goal is to always provide same-day appointments for sick/urgent visits.  Please call our office directly at 307.734.0242 to make an appointment, and we will try our best to accommodate your schedule.  Having set appointments allows us to spend adequate time with each patient and family

What insurance plans does your office accept?

We accept many major insurance carriers, including BlueCross BlueShield (including all out-of-state BC/BS), United Healthcare, First Choice of the Midwest, Cigna, WIN Health, and Medicaid (Wyoming and Idaho).  If you don’t see your carrier listed, please call our office for more specific information.

Who do I contact regarding a billing question?

We do not manage billing in our office. We contract with Intermountain Management Services in Idaho to provide all of our billing services. For any issues related to billing, please contact Reanna Park at IMS at 208.525.2090, Ext. 15 or 1.800.338.5378. IMS’s fax number is 208.525.2662.

How do I get a copy of my child's vaccination record?

We maintain a confidential record of all of our patients’ vaccinations on the computerized Wyoming Immunization Registry.  If you need a copy of your child’s vaccination record, simply contact us at the office at 307.734.0242 and we can have a copy ready for you, usually within 24 hours or less.  We can also have this sent or faxed to the requesting institution (i.e. school, daycare) if needed

Can we visit your office and meet your staff?

Whether you’re expecting your first baby, moving from another town, or just exploring all your options, we welcome and encourage you to come and visit our office.  Just call us at 307.734.0242 to schedule a complimentary “meet and greet” appointment where you can see if our practice is a good fit for your family’s needs.  You’ll be able to see our office, meet the staff, visit with one of our pediatricians, and have all your questions answered.